Tesla’s delivery of the redesigned Model X has been anything but smooth. This argument has gained traction on social media. On Wednesday, Tesla CEO Elon Musk confessed the company’s role in the matter, which goes beyond the usual COVID supply chain issues.
Musk commented in response to a Model X client who had been waiting for over a year for a car. “Here’s a critique, the revised Model X rollout has been poor & the lack of communication to consumers who have been waiting for a year or more for their car & continually receiving delays is disheartening,” said one customer Sawyer Merritt.
In response, Musk said: “We blew it with the new Model X manufacturing ramp, and we still haven’t entirely recovered. So it was a mistake to discontinue making old X in December 2020, when there was still plenty of demand!”
It’s unclear whether operations on the Model X line in Fremont, California, will return to normal anytime soon. Still, given the company’s aggressive growth ambitions and the Model X’s minimal share of the sales pie, we’d be astonished if they did.
Tesla does not have a public relations staff to reply to comment requests.